How we collect, use, and protect the personal information you share with us. Written plainly. In one page.
This policy describes how Mumtaz Restaurant Ltd ("Mumtaz", "we", "us", "our") collects, uses and protects the personal information you give us when you visit our website, dine with us, or use any of our online services (reservations, takeaway, gift cards, the newsletter).
We are a family-run restaurant at 386–410 Great Horton Road, Bradford BD7 3HS, registered in England & Wales. We're the data controller for the information described below.
If something here is unclear or you'd rather just speak to someone, our team is on 01274 571 861 or info@mumtaz.org.uk.
We only collect what we need to take care of you well.
Your name, contact phone number, email address, party size, date and time, and any dietary or accessibility notes you share with us. Reservations are managed through our booking partner, SevenRooms.
Your name, contact details, delivery address (if applicable), order items, and payment confirmation. Online orders are processed by our partner Slerp.
Your name, email, the recipient's name and email, and the gift card value. Gift cards are issued through Giftpro.
Your name and email address — collected via SevenRooms — so we can send occasional updates about events, new dishes and seasonal openings.
Standard technical information such as your IP address, browser type and the pages you view, collected through our hosting platform (Wix) and any analytics services described below.
We use the information you share with us only for the purposes you've asked for:
Our lawful bases under UK GDPR are: contract (managing your booking or order), consent (newsletter, optional cookies), legal obligation (tax, food safety), and legitimate interests (running and securing the site, preventing fraud).
We never sell your information. We never share it with third-party advertisers. It is used only to look after you and run the restaurant.
This site uses cookies — small text files saved by your browser — to make things work and to understand how the site is used.
Required for the site to function — for example to remember that you've accepted the cookie banner, or to keep you logged into a booking flow.
Set by Wix, our hosting platform, and optionally by analytics partners. These tell us which pages are most useful, where people drop off, and which devices guests are using. We only use this in the aggregate to improve the site.
Set by integrated partners — SevenRooms (reservations), Slerp (takeaway), Giftpro (gift cards). These cookies are only set when you interact with those flows.
You can refuse non-essential cookies at any time via the banner on your first visit, or by clearing them in your browser. Refusing analytics won't stop you using the site.
Under UK GDPR, you have a number of rights over your personal information:
To exercise any of these rights, email info@mumtaz.org.uk. We aim to respond within thirty days. There's no fee.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office — ico.org.uk — though we'd rather you spoke to us first so we can put it right.
We only keep your information for as long as we need it.
After these periods, your information is either deleted or fully anonymised.
We use industry-standard technical and organisational measures to protect your information:
No system is perfect, but we take care of your information the way we'd want ours taken care of. In the unlikely event of a breach affecting your information, we'll let you know without delay and report it to the ICO where required.
For any privacy question, request, or concern, contact us by any of the routes below.
Data Protection · Mumtaz Restaurant Ltd
386–410 Great Horton Road
Bradford BD7 3HS
United Kingdom
We may update this policy from time to time. When we do, the new version will replace the previous one on this page, and the "effective" date at the top of the page will be updated. Significant changes will be highlighted.
The quiet pages are done — back to the things that matter. A table, a karahi, a cup of chai.